StyleBuddy “Shopped” App – Frequently Asked Questions

“Shopped” is StyleBuddy’s premium in-mall styling experience. It connects you with a professional stylist who guides your fashion choices, helps you discover new brands, and ensures every purchase aligns with your personality, goals, and lifestyle.

Anyone who wants to shop smarter, save time, and elevate their style—whether you're revamping your wardrobe, prepping for an event, or simply exploring fashion with expert guidance.

1. Download the StyleBuddy App from the Play Store or App Store.
2. Select your city, preferred mall, and time slot.
3. Choose a shopping package and complete the payment.
4. Get matched with a stylist and meet them at the mall for your curated shopping experience.

You’ll be matched with a stylist based on your preferences, style goals, and availability. If you have a preferred stylist, mention it during booking and we’ll do our best to accommodate.

StyleBuddy partners with leading malls across major Indian cities. The app will show available malls based on your selected location.

Session durations vary by package. Most experiences range from 1 to 3 hours. Full details are shown during booking.

Your stylist will:

• Understand your style goals and preferences
• Recommend stores and brands that suit your taste and budget
• Help you try outfits, mix and match, and make confident purchases
• Offer tips on styling, accessorizing, and wardrobe planning

Just bring yourself! If you have specific needs (e.g., wedding, workwear, or travel), mention them in the app or to your stylist beforehand.

Yes, but the stylist will primarily focus on your experience. For group styling, please book a multi-person package.

Packages vary by duration and stylist expertise. Please check the app for available sessions (e.g., 4-hour shopping). All packages include personalized recommendations and in-mall guidance.

No—the package fee covers the stylist’s time and expertise. Purchases made at the mall are separate and paid directly to the stores.

Tipping is optional but appreciated. You can also leave a glowing review for your stylist and we will reward them.

Yes, you can reschedule up to 24 hours before your session via the app (subject to stylist availability).

• Cancellations made more than 24 hours in advance: Full refund
• Cancellations within 24 hours: 50% refund
• No-shows or last-minute cancellations: No refund

Go to My Bookings in the app, select your session, and tap Cancel. Refunds (if applicable) will be processed within 5–7 business days.

Please contact support via the app immediately. You’ll receive a full refund or a rescheduled session at no extra cost.

Absolutely. Before your session, you’ll fill out a brief style questionnaire to help us match you with a stylist who aligns with your taste, goals, and budget.

Yes. StyleBuddy offers styling for men, women, and children—just specify your needs during booking.

Check for updates or reinstall the app. If issues persist, contact our support team via the Help section in the app.

Yes. You can request a callback or chat with our concierge team via the app for any pre-booking queries.